Terms of Service

Last Updated: October 18, 2025

1. Acceptance of Terms

By accessing BokMap or using our services, you agree to these Terms of Service. If you do not agree, please refrain from using our platform.

2. Service Scope

BokMap offers on-demand home services like AC repair, cleaning, carpentry, plumbing, etc., booked through our platform. Services are delivered by independent professionals verified by us.

3. User Responsibilities

• Provide accurate personal and address information while booking.
• Ensure a safe and respectful environment for service providers.
• Refrain from using BokMap for unlawful or harmful purposes.

4. Payments

Payments must be made via available methods (UPI, debit/credit card, or COD). BokMap is not liable for any transaction failure caused by third-party gateways.

5. Cancellations & Refunds

• You may cancel a booking before the professional is assigned with no charge.
• Once a service is started, refunds are not applicable.
• Refunds (if applicable) will be processed within 5–7 working days.

6. Professional Conduct

Our professionals are background-verified and trained. Any misconduct should be reported immediately for investigation.

7. Limitation of Liability

BokMap is not liable for:

• Delays due to weather, traffic, or emergencies.
• Losses from user negligence or incomplete information.
• Third-party links or apps accessed via our platform.

8. Modification of Terms

BokMap may revise these Terms periodically. Continued use of the platform implies acceptance of updated terms.

9. Contact Information

For any queries or complaints, reach out to:
📧 bokmapcompany@gmail.com
📞 +91 6291030338